Friday 05 of March 2010
Zimbabwe: Econet Extends 'Call Me Back' Service
Harare — Econet Wireless Zimbabwe has extended the free "call me back" service to its Buddie subscribers, the latest customer-focused innovation to come from the country's largest cellular operator.
Until now, this service had only been available to Econet's Libertie subscribers.
Econet already has a free call me back service with its South African sister company, Econet Wireless South Africa.
A Buddie or Business Partna prepaid customer without airtime can now send a call me back request to a friend.
Econet has said it is also developing probably the world's first call me back service on payphones.
The service will allow low-income users to send a free message to anyone on the Econet network asking them to call back.
"Consider this, a person with no money whatsoever, can approach a payphone operator, give them the number of a relative, and the operator will send them a free message, asking them to call back the person who needs to make contact," Econet spokesman Mr Ranga Mberi said.
"When the call comes through, the people can talk for as long as they like. The operator receives a commission from Econet and, therefore, does not charge anything for the service.
Econet's vision is to install payphones wherever it has coverage in rural areas, as well as at all markets and in tuck shops," he said.
Econet, which is the only operator with an extensive payphone service nationwide, believes that it has gone a long way to providing service to the most economically disadvantaged communities in the country.
The country's biggest mobile service company has a subscriber base of just over three million and is expanding its network, aiming for five million subscribers by August this year.
Econet was the first mobile firm to introduce such advanced services as 3G, which allows high speed Internet access and video calling.
- March 05, 2010 by The Herald
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Source: www.herald.co.zw/inside.aspx (accessed on 05.03.2010)
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